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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alyssa S

November 27, 2023

5  out of  5 rating by Alyssa S
"I am usually not one to write reviews but I have had such a great experience with everyone here that I wanted to leave a comment and maybe help people who are looking for a better insurance rate with my experience. I was in a bind and my insurance was skyrocketing with another provider with only liability I was paying over a triple digit amount. Jon was able to help get me a quote quickly, listened to my concerns, needs and expectations and was able to help me get full coverage on my car at such a great price. Jon and Alex always answer the phones and are ready to help anytime I call into the office."

Nicole Serraglio

November 23, 2023

1  out of  5 rating by Nicole Serraglio
"I would not recommend doing business with this insurance agency. They gave me a great car insurance rate as a new customer, but they doubled my insurance premium six months later at my renewal period. Also, I cancelled my car insurance 10 days before it expired and they didnt return my unused insurance premium."

don anderson

November 14, 2023

5  out of  5 rating by don anderson

Ann Yuzwa

October 19, 2023

5  out of  5 rating by Ann Yuzwa
"Excellent service. Excellent people."

Christian Leckler

September 19, 2023

5  out of  5 rating by Christian Leckler
"We switched our business insurance to Brad years ago. After always being there to answer any questions or suggestions, we decided to switched our personal over too. Couldn’t be happier."

alisha lucik

September 14, 2023

5  out of  5 rating by alisha lucik
"Great agent and very knowledgeable about the different policies. I get the multiline discount. :)"

craig krems

September 5, 2023

5  out of  5 rating by craig krems
"extremely helpful."

Sandy Fischer

August 31, 2023

5  out of  5 rating by Sandy Fischer
"Always helpful and very friendly and easy to talk with. Answer any questions I have and explain so that I understand."

joe oberg

August 22, 2023

5  out of  5 rating by joe oberg
"Brad Bender and his group have be great. I have been with State Farm for years. Whenever I have any questions or need to change my policies, Brad had been helpful and very informative helping me make wise decisions. Brad and his office looks out for you. That you can count on."

Ljiljana Bobinac

August 6, 2023

5  out of  5 rating by Ljiljana Bobinac
"Brad Bender and Alexandra Lascko made transition so easy for us (three vehicles and house insurance). Professional, effective and personal at the same time! Great customer service! Highly recommended!"

Summer Burris

August 3, 2023

5  out of  5 rating by Summer Burris
"Most helpful and friendly, knowledgeable staff in NE Ohio! I will always keep Brad and his staff of amazing and speedy workers for all of my insurance needs!"

Eric Scott

August 3, 2023

5  out of  5 rating by Eric Scott
"We’ve been with the Bender Agency for a few years and have had nothing but positive experiences. Our basement flooded a few weeks ago and Brad himself jumped on the case right away. It was very stressful time as we were getting ready to leave on vacation and he delegated everything and was with us each step of the claim. He throughly explained everything and made sure we were taken care of and gave us piece of mind."

Arthur Culler

July 10, 2023

5  out of  5 rating by Arthur Culler
"Everyone here is very friendly and helpful. I'm glad I found them."

Bryan Jed

July 8, 2023

5  out of  5 rating by Bryan Jed
"Brad has been personable to work with. Asking pertinent questions related to our insurance wants and needs. Worked up a package that suits our needs. Great communications and replys in a timely manner. Highly recommend using him for your insurance needs."

David Liuzzo

June 14, 2023

5  out of  5 rating by David Liuzzo
"Just saved thousands!! No thanks to Allstate. Thanks State Farm"

Thomas Cendroski

March 13, 2023

5  out of  5 rating by Thomas Cendroski
"Been with Brad and his team for many years. Professional, always very helpful and available to discuss your needs. Highly recommend!!"

Karen Giaco

December 17, 2022

5  out of  5 rating by Karen Giaco
"Prompt responses to policy change requests. Very nice staff!"

Cynthia Mikula

September 28, 2022

5  out of  5 rating by Cynthia Mikula
"They have always been very responsive and helpful."

Timothy DeAlexandro

August 22, 2022

5  out of  5 rating by Timothy DeAlexandro
"First class with Brad an his team!"

Mark McNelis

August 1, 2022

5  out of  5 rating by Mark McNelis
"Excellent local agent in Strongsville, Ohio"

Cindy Novak

July 20, 2022

5  out of  5 rating by Cindy Novak
"Great People! Great Service!"

K Palmer

July 18, 2022

5  out of  5 rating by K Palmer
"Super helpful and personable staff. Best prices and great options for everything. Recommend Lynn!"

Cory Pickett

June 30, 2022

1  out of  5 rating by Cory Pickett
"The staff is real friendly and easy to work with, but when it actually comes to insurance (the thing we actually pay them for), they are completely awful. I was told they’re dropping my home coverage because I filed 1 claim with them. Not even an expensive claim (just around $3,000) for a garage roof that had wind damage. What’s the point of paying them for coverage when you get dropped for using the coverage? Also, they wanted to raise my auto rates due to the cost of car parts going up. That’s not my problem, why penalize me when I have a perfect driving record and work at home most of the time? If I don’t need any replacement car parts, why am I being charged for their cost going up. Unless you enjoy paying an insurance company to drop you when you use the coverage that you pay for, I would strongly suggest using another insurance company/agent. Would give negative stars if possible."

Nick Stefanski

June 29, 2022

5  out of  5 rating by Nick Stefanski
"Brad Bender is an AWESOME agent to have on your side. Him and his dedicated team are there for you when you need it. Like a good neighbor Brad-ley is there."

Chris Robison

April 11, 2022

5  out of  5 rating by Chris Robison
"Brad has been very helpful setting up both policy's Home and Auto"