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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charley Walters

Charley Walters

June 20, 2025

5  out of  5
rating by Charley Walters
"Mr Jacob Hoover was very helpful and thorough. He excelled at making sure I was well cared for and really showed a strong desire to help me find the correct coverage."
We responded:
"Charley, Thank You! You nailed it Jacob really works hard and does desire to help! We appreciate your 5-Star!"
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Kassandra Ivinskas

June 20, 2025

5  out of  5
rating by Kassandra Ivinskas
"When I say I haven’t found a great insurance company in years, this is one of the greatest, Jacob has been helping me, he found me the most affordable insurance rate that that fits for me with my driving record. My insurance I had previously raised my rate to $333 for liability which is terrible, Jacob took the time and really made magic happened and with their partner company they gave me a rate of $173 a month!!! I love Jake from State Farm!!!"
We responded:
"Thank you Cassandra! Jacob gets a lot of positive feedback and we are glad you had the same experience. Thank you for taking the time to recognize it with a 5-Star review!"
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Amani dari

June 19, 2025

5  out of  5
rating by Amani dari
"I had such a great experience working with Brad and his team for my business insurance. They made everything easy to understand, gave me a great rate, and handled things quickly and professionally. I felt fully taken care of and supported through the process—no stress, no confusion, just solid help. I’m planning to switch my car insurance over to them next because I trust their service and feel like they actually look out for their clients. Highly recommend!"
We responded:
"Amani! I swore I responded to this! Thank you! You are awesome to work with! Everyone go check out Solhart in Brunswick!"
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Heather Richards

June 18, 2025

5  out of  5
rating by Heather Richards
"Jacob did an excellent job in getting my insurance down, he also made sure I had every discount and threw in some extra perks as well. Very pleased with his knowledge and eagerness to get me the best deal. 100% recommend!"
We responded:
"Thank you Heather! Jacob usually leaves folks in a better mood and the great value is only part of it! Welcome to the Agency!"
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Drew B

June 13, 2025

5  out of  5
rating by Drew B
"Very concise and helpful. Helped me save 60 some a month!"
We responded:
"Wow Drew! Thank you and you were quick with your 5-Star! Jacob is sitting 8 feet from me, and he literally just wrapped up the call with you! Thank you for trusting us and welcome aboard!"
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Aaron Dobbins

June 13, 2025

5  out of  5
rating by Aaron Dobbins
"I was on the phone with Jacob these past two days. He was kind broke everything down for me to understand and was very patient with me. He made the insurance process easier than most and kept a great attitude.This company should be blessed to have a worker like Jacob! There are not many like him!"
We responded:
"Thank you, Aaron! We agree there aren’t a lot like Jacob! He likes what he does and takes it seriously and we appreciate him. Thank you for trusting us with your business!"
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Carrie Wilson

June 6, 2025

5  out of  5
rating by Carrie Wilson
"I worked with Jacob. He was amazing and answered all my questions.. He made the process so easy!! Definitely recommend working with Brad and his team!!"
We responded:
"Thanks Carrie! Your 5-Star review means a lot to us! Jacob works very hard to leave customers with that 5-Star impression! We appreciate you!"
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Charles Ceranowicz

June 6, 2025

4  out of  5
rating by Charles Ceranowicz
"Jon from their office made it quick and easy to switch over and with going paperless was able to send all of my information and proof of insurance right over and to get the app and logged in simple"
We responded:
"Thank you Charles for the awesome review! We appreciate you recognizing Jon’s efforts getting you set-up with the app and your paperless preferences!"
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Haley Trent

June 5, 2025

5  out of  5
rating by Haley Trent
"Phenomenal service! And thorough explanations"
We responded:
"Haley thank you so much for recognizing the help we could provide. We appreciate it!"
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Megan Adkins

June 3, 2025

5  out of  5
rating by Megan Adkins
"Jacob was very helpful with explaining all my uncertainties with switching and policy coverage, I really appreciated talking to him today."
We responded:
"Thank you Megan! I have the pleasure of listening to Jacob help customers. I am sure you could tell, he loves doing what he is doing and helping people! Thank you for your business!"
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Emily Werger

May 28, 2025

5  out of  5
rating by Emily Werger
"Sam Rawashdeh was very informative, pleasant and helpful. The process was easy and efficient. He saved me a lot of money ."
We responded:
"Emily, thank you for your business! And thank you for recognizing Sam’s work to help you with your insurance needs! We appreciate it!"
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David Liuzzo

May 27, 2025

5  out of  5
rating by David Liuzzo
"State Farm you are the best, love my auto and home coverage. Brad Bender and team has been the best. Thanks from Linda and I."
We responded:
"Thanks Again David! Thank you David! We love saving you money and then taking care of you above and beyond your expectations! Looking forward to continuing to earn your business!"
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Jason Walters

May 20, 2025

5  out of  5
rating by Jason Walters
"Jacob Hoover was the agent who helped me out when I had troubles. He was very easy to work with and walked me through every step in detail as to help me not miss anything and understand what I needed to know."
We responded:
"Thanks for recognizing Jacob’s efforts Jason! We appreciate your business at Brad Bender State Farm!"
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Rudolf Wittmann

May 15, 2025

5  out of  5
rating by Rudolf Wittmann
"Supportive staff from State Farm in challanging a claim from a rental car company that was bogus. Lynn helped in getting documentation to State Farm claims which ultimately helped in getting Rental Car company to drop the claim."
We responded:
"We are so glad that worked out! Lynn is the best!"
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R.Erik wittmann

May 13, 2025

5  out of  5
rating by R.Erik wittmann
"Very helpful staff, especially Lynn in resolving issues."
We responded:
"Thank you Erik! We appreciate you taking the time to give us a 5-Star review! Lynn enjoys being able to help. Her experience and knowledge are invaluable! Thanks!"
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Yvette Kilburn

May 12, 2025

5  out of  5
rating by Yvette Kilburn
"Jacob was fantastic and got me a great deal on all of my insurance needs! It was quick, easy and he worked around my schedule, jumping through hoops to make sure i was a happy customer! Thanks Jake (Jacob)!! 😊"
We responded:
"Thank you Yvette for recognizing Jacob! We appreciate your business. As you experienced he enjoys customers!"
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Val Brentar

May 7, 2025

5  out of  5
rating by Val Brentar
"That was actually the most easy insurance experience I have ever had. Brad was very accommodating through text and phone call to get me everything I need. I shopped around before accepting his offer and it was the best one! Thank you very much for an easy experience."
We responded:
"Thank you Val! I wish I could take all the credit. Sam was the account rep that helped you and he is great! We are glad the experience was such a good one! Thanks!"
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Paul DePrator

April 26, 2025

5  out of  5
rating by Paul DePrator
"Bender Ins has provided excellent service. Period. Brad and Lynne are our two primary contacts. Both very knowledgeable. Highly recommend."
We responded:
"Paul, it's wonderful to hear your feedback! We genuinely enjoy working with you and your family. Lynn is the best! We appreciate your recommendation and value your feedback! - Brad Bender - State Farm Insurance Agent, Strongsville, OH"
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Brandon Valentine

April 23, 2025

5  out of  5
rating by Brandon Valentine
"Thank you so much for helping me Jacob. You really help me save money today."
We responded:
"AND Thank You Brandon! We appreciate your business and you taking the time to recognize Jacob’s work for you! We appreciate Jacob too! Thanks!"
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Colton Fox

April 16, 2025

5  out of  5
rating by Colton Fox
"Jacob helped me save money switching. And was very helpful in teaching me how insurance actually works. Wish nothing but the best for this man"
We responded:
"Colton thank you for recognizing Jacob! We appreciate you recognizing his efforts and sharing a 5-Star for him and the agency! Welcome Aboard!"
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chris charlton

April 15, 2025

5  out of  5
rating by chris charlton
"Great service with great quality of knowledge of insurance field and help to get you exactly what your looking for ."
We responded:
"Awesome! Thanks Chris! Jacob does take his job seriously. He appreciated your patience. Sometimes hiccups happen, glad it was taken care of and we appreciate your business and acknowledging Jacob’s efforts!"
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Anna Morales

March 25, 2025

5  out of  5
rating by Anna Morales
"I worked with Jacob today and he had the patience of a saint. He explained the policy in great detail...several times. I am happy I chose State Farm and look forward to working with Jacob in the future."
We responded:
"Thank you Anna! Jacob takes his role educating customers seriously. We are glad he could make a difference for you! Welcome to our Agency!"
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Kristy Beal

March 17, 2025

5  out of  5
rating by Kristy Beal
"Brad is an awesome agent that is always willing to help out fellow agents. I appreciate you and your team and the great work that you do!"
We responded:
"Thanks Kristy!!"
Profile photo of David Hoover

David Hoover

March 11, 2025

5  out of  5
rating by David Hoover
"I worked with Jacob today and he was courteous and polite. After running comps on homeowners and auto insurance, he was able to relay coverages and savings and quickly provided me with quotes to move forward with coverage. Great people and good overall experience."
We responded:
"Thanks David! Jacob works hard to help folks not only save but make sure they are covered! We appreciate the hard work he puts in! Thank you for your business and welcome!"
Profile photo of Ann Yuzwa

Ann Yuzwa

February 21, 2025

5  out of  5
rating by Ann Yuzwa
"Excellent service. Excellent people."
We responded:
"Thank you for the five stars, Ann! And thank you for trusting us with your insurance needs. Thanks for continuing to trust us!"