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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Zygadlo

July 30, 2026

5  out of  5
rating by Frank Zygadlo
"Kaelyn was very professional in her interaction with me concerning changing car insurance."
We responded:
"Thanks Frank! We appreciate you! "
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Pj Warner

July 16, 2026

5  out of  5
rating by Pj Warner
"5 star customer satisfaction. My agent, Jacob,saved me hundreds per month on auto insurance. They made it a very easy and smooth transition. My agent led my transition over to State Farm with honestly and integrity."
We responded:
"Thank you PJ! We appreciate your 5-Star review. Welcome to the Agency, we look forward to continuing to serve you!"
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Gavin Stewart

June 26, 2026

5  out of  5
rating by Gavin Stewart
"Saved me lots of money and one of the easiest people to work with he did all the work all I had to do was give him my card payment the rest he took care of always gonna use this guy"
We responded:
"Thank you Gavin! We are so appreciative of your business and your 5-Star Review! Welcome we look forward to continuing to take care of you!"
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Jason Nelson's

June 15, 2026

5  out of  5
rating by Jason Nelson's
"The absolute best experience I’ve had buying insurance Jacob was super friendly and very fast getting me the best coverage possible thanks for everything.Jason Nelson"
We responded:
"Thank you Jason! We really appreciate you acknowledging Jacob’s effort. Thanks for the 5-Stars and welcome aboard!"
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Sugar Creek

June 10, 2026

5  out of  5
rating by Sugar Creek
"Excellent service with Brad Benders State Farm! I had never had auto or renters insurance before and they made it easy"
We responded:
"Thank you, Sugar! We appreciate your positive feedback. Welcome to the agency. We look forward to continuing to grow with you as your needs evolve."
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Joy Brewer

June 5, 2026

5  out of  5
rating by Joy Brewer
"Jacob was so friendly and easy to work with! He answered all my millions of questions and took as much time as I needed to ask them all. He was able to get a weird vehicle situation insured that I struggled to get insured previously, so I appreciate all his hard work and determination!"
We responded:
"Thanks Joy! Welcome to the agency! We appreciate your 5-star review and recognizing Jacob’s work."
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Gretchen Frazier

May 14, 2026

5  out of  5
rating by Gretchen Frazier
"Jacob helped me with my auto and life insurance policies. He was so helpful and took so much time to run numbers for me and help me get exactly what I needed. I so appreciate him and he is a wonderful asset to State Farm!"
We responded:
"Thanks Gretchen! We appreciate you recognizing his efforts! Welcome to the Agency and thanks for the 5-Star review!"
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Savannah Sines

May 1, 2026

5  out of  5
rating by Savannah Sines
"Brad and his team genuinely care for customers! Highly recommend"
We responded:
"Thank you Savannah! We do actually care :) Thank you for recognizing us with a Five Star Review! We appreciate it!"
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James Kava

April 29, 2026

5  out of  5
rating by James Kava
"Alway great service"
We responded:
"James thank you sir! A 5-Star from a long time customer means a lot! Thanks!"
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Rita Ridge

April 2, 2026

5  out of  5
rating by Rita Ridge
"Great service and helped me to get the insurance I need at a great price. Thank you Jacob"
We responded:
"Welcome to our Agency Rita! Thank you for recognizing Jacob’s efforts with a wonderful 5-Star Review!"
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Tayloria Lewis

April 1, 2026

5  out of  5
rating by Tayloria Lewis
"Gm everyone just got off the with jacod with State Farm if you don’t have Insurance Jacob is the man you need to talk to did a wonderful job with me so call them State Farm. Thank you, Jacob."
We responded:
"Tayloria, Thank you for coming aboard with our office! Also thank you for recognizing Jacob’s efforts in helping earn your business with a 5-Star Review!"
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Duke Southworth

March 30, 2026

5  out of  5
rating by Duke Southworth
"Jacob Hoover made the process painless. Not sure why I didn’t switch over sooner!"
We responded:
"Duke Thank you so much! We are excited to have you aboard. Jacob does an awesome job bringing on our new relationships! Thank you for recognizing that with a 5-Star Review!!"
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Kimberly Salcedo

March 23, 2026

5  out of  5
rating by Kimberly Salcedo
"Jacob was amazing to work with. He was very efficient, informative & definitely helped me with getting a good rate. The process was super smooth and quick. Definitely recommend working with Jacob! Thank you again"
We responded:
"Thank you Kimberly! Jacob is a great ambassador to our new customers! Welcome aboard and THANK YOU for the 5-Star review!"
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Darlene Kirkland

March 18, 2026

5  out of  5
rating by Darlene Kirkland
"The Agent at State Farm , Name Jacob, very Professional, kind, knowledgeable and prompt, Jacob also was very caring when I mentioned I'd recently suffered a traumatic lost of my husnd of 32 years. Jacob expresses his sincere condolences. FIVE STARS for you Jacob and State Farm for a Service Like A GOOD NEIGHBOR ....JAKE got me not only a great car Insurance Policy but home insurance also..I will recommend Jake and Stae Farm to family, friends and others.to State farm and ask for JACOB.."
We responded:
"Darlene, Awesome review! Thank you! So glad you are happy and we are excited to have you as a customer! Also it really means a lot that you took the time to point out Jacob and the value he brought to the experience.
Thank you!"
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Lacey Y

March 9, 2026

5  out of  5
rating by Lacey Y
"Jacob did a wonderful job setting me up with car and renters insurance. He was not only so pleasant but also prompt, knowledgeable, and made sure that I had coverage that fit my personal needs best, all at an affordable price."
We responded:
"Thank you Lacey for recognizing Jacob’s work with you! We really appreciate the 5-Star Review!"
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Stephanie Lacey

March 6, 2026

5  out of  5
rating by Stephanie Lacey
"Jacob did a wonderful job helping us with our home and car insurance. It made it such an easy process and kept the line of communication always open."
We responded:
"Thank you Stephanie! Jake sure does work hard for customers. He and we appreciate you and the 5-Star Review! Welcome!"
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Anna Pipitone

February 27, 2026

5  out of  5
rating by Anna Pipitone
"Jacob on the Brad Bender team was amazing he made sure I have everything I need!"
We responded:
"Thank you, Anna! And thank you for recognizing Jake! He is our Jake from State Farm, and he works very hard for our customers. Welcome aboard and thank you for the 5-Star review!"
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Kela Jackson

February 20, 2026

5  out of  5
rating by Kela Jackson
"The Brad Bender Team ALWAYS provides exceptional service on every level"
We responded:
"Thanks Kela! We appreciate you! Thanks for the 5-Star review!"
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Brittney Valore

February 19, 2026

5  out of  5
rating by Brittney Valore
"Brad has been wonderful to work with. Very responsive and on top of his communication!"
We responded:
"You guys are awesome to work with! Thanks Brittney for giving us a 5-Star Review!"
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Amanda

February 19, 2026

5  out of  5
rating by Amanda
"Just relocated back to Ohio from south carolina. It was easy, fast, efficient! Did everything over a quick phone call. Jacob was great explaining everything to me and making sure I had the best coverage for my needs."
We responded:
"Welcome back to Ohio! Thank you for your 5-Star Review. Jacob definitely takes his job seriously and makes sure he takes care of our customers! Thanks Again!"
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Alan Newsom

February 17, 2026

5  out of  5
rating by Alan Newsom
"Jacob responded to my contact immediately and educated me on renters insurance and pointed me towards my best option. Thank you so much."
We responded:
"Thank you Alan! Jacob works really hard to do the right thing for our customers. Welcome to our Agency!"
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Jen Avila

February 12, 2026

5  out of  5
rating by Jen Avila
"5 star for being hands-on and helpful! Jacob Hoover help me navigate with the options in renters insurance. Also when I need to make some changes on the information on the policy, he responded and updated the information promptly. It really saved me a lot of hassle when I presented the documents to the property owner. Good job!"
We responded:
"Thank You Jen for the 5-Star review! Jacob really strives to make sure folks are taken care of. He enjoys what he does and we appreciate him."
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Whitewolf

February 11, 2026

5  out of  5
rating by Whitewolf
"Extremely helpful and great to talk to.
Helped us save money on auto and home"
We responded:
"Thanks for recognizing our office! Thank you for the 5-Star Review too!"
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Neal Fisher

February 6, 2026

5  out of  5
rating by Neal Fisher
"I started out with Jim Dickerson as my insurance agent 46 years ago. It was great to have Brad Bender take over and continue with the great service and coverage that State Farm is known for."
We responded:
"Neal thank you for continuing to let us serve your needs! And THANK YOU for the 5-Star Review!!!!!"
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Arwen Swords

January 27, 2026

5  out of  5
rating by Arwen Swords
"Switched from geico and jacob was great he was even wearing khakis! He saved me almost $100 a month!"
We responded:
"Always love when we can give you top-notch service and top-notch coverage...AND save you money! Thanks for recognizing Jake in this 5-Star Review!"