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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith

Keith

November 5, 2025

5  out of  5
rating by Keith
"Awesome service"
We responded:
"Thank you, Keith, for taking the time to reward us with a 5-Star Review! We appreciate your business and the Review!"
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Jackie Buescher

November 3, 2025

5  out of  5
rating by Jackie Buescher
"Very pleasant experience Staff is very informed and professional."
We responded:
"Thank you Jackie! Your 5-Star review means a lot to us! Thank you for taking the time to recognize our office. Professional and informed are definitely what we are hoping to accomplish."
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James

November 3, 2025

5  out of  5
rating by James
"Brad and his team to a great job of helping customers! I highly recommend this office if you are in need of ANY insurance."
We responded:
"Thank you James! We appreciate the 5-Star Review! Your confidence in us is greatly appreciated!"
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Charles Jordan

November 3, 2025

4  out of  5
rating by Charles Jordan
"The agent did a wonderful job in bring me back to the State Farm fold. Thank you very much."
We responded:
"Charles very glad to have you back in the fold! Thank you for taking the time to give us a review. We’ll be reaching out to find out how to turn that 4-Star to a 5-Star 🙂"
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Dan Pedersen

October 20, 2025

5  out of  5
rating by Dan Pedersen
"I have dealt with a few reps from here, the only ones I know by name are Alexandra and Kaelyn, however, I’m sure there are more who have contributed to my experience. They are always so fast to respond, and will even communicate with you via text message within minutes. Absolutely second to none customer service, would recommend to anybody who will listen to me."
We responded:
"Dan thank you for acknowledging the team and their efforts! We really appreciate your 5-Star Review!"
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Elbonie Littlejohn

October 15, 2025

5  out of  5
rating by Elbonie Littlejohn
"Great help with changing polices over. Answered all my questions. Great customer service skills"
We responded:
"Thank you Elbonie! Your 5-Star Review means a lot to us! Welcome to the Agency!"
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Christian M Gonzalez

October 13, 2025

5  out of  5
rating by Christian M Gonzalez
"I'd like to say I had a really good time talking to Brad my wife and I delegated so cool he was really patient we enjoyed a service and we're pretty thankful we had him to talk to and help us walk us through everything"
We responded:
"Christian, thank you for the 5-Star review for our Agency. We have to give credit, where credit is due. Jacob was the account rep that took care of your family. Welcome aboard, we look forward to continuing to earn your business!"
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Nichole Lenz

October 7, 2025

5  out of  5
rating by Nichole Lenz
"Excellent job today helping me with a new policy at a cheaper rate than what I was currently paying. He also assured me if I needed any help using the app, he would be right there. Very nice to talk to, and very polite. He offered to help me today but I wanted to set it up myself. Thank you!!"
We responded:
"Thank you so much Nichole! Jacob loves taking care of customers and we appreciate him! Welcome to the Agency. Thanks for the 5-Star!"
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Garrett Thompson

October 2, 2025

5  out of  5
rating by Garrett Thompson
"Brad and his team have always been super responsive, honest and very well priced for our Home and Auto Policy! They have gone above and beyond to make sure things happen in a timely matter on all of our claims. Thanks!"
We responded:
"Always a pleasure to work with your family Garrett! Thanks for taking the time to give us a 5-Star review, Thanks!"
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Xavier Miklic

September 30, 2025

5  out of  5
rating by Xavier Miklic
"I was recently overpaying progressive insurance, 314$ the people here at state farm were able to knock off 250$ off my bill im beyond happy thank yall"
We responded:
"Xavier thank you for the 5-Star review! We love being able to bring you onboard! Welcome and we look forward to continuing to help protect you."
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Travis Bayham (squirrelbear)

September 29, 2025

5  out of  5
rating by Travis Bayham (squirrelbear)
"Jacob was awesome and saved me so much money. Took all the time to walk me through everything and get me set up for what I needed."
We responded:
"Thanks Travis! Jacob is Awesome! He works hard to earn your business and make sure we are educating as we go! Thanks for the 5-Star Review!"
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Shelby L.

September 29, 2025

5  out of  5
rating by Shelby L.
"This young man was very helpful in breaking down my policy."
We responded:
"Thank you, Shelby! That young man was Jacob! Thank you for taking the time to share a 5-Star Review with us for Jake's work. Welcome to the agency!"
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mike besida

September 29, 2025

5  out of  5
rating by mike besida
"Brad and John and the whole crew at the Strongsville State Farm agency are fantastic"
We responded:
"Thanks Mike! We look forward to seeing you in person soon! Thanks for the 5-Star Review!"
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Carol Pifer

September 26, 2025

5  out of  5
rating by Carol Pifer
"Jacob was great at answering all my questions, he was very helpful, and kind!"
We responded:
"Thank you Carol!! Jacob is always striving to take care of customer needs. Thank you for acknowledging his efforts! Welcome to our agency!"
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Carl Peterson

September 17, 2025

5  out of  5
rating by Carl Peterson
"Brad Bender, first class person, first class agent, five star service. A person cannot ask for more.!!"
We responded:
"So kind of you Carl! Thanks for the 5-Star Sir!"
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john nichol

September 15, 2025

5  out of  5
rating by john nichol
"Great rates. I'm just starting my state farm experience with John my agent."
We responded:
"John thank you for recognizing Jon’s efforts! We appreciate the 5-Star Review!"
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david watson

September 15, 2025

5  out of  5
rating by david watson
"Jacob from State Farm was real patient nice guy he set me up right away thanks Jake from State Farm."
We responded:
"Thank you David for recognizing our “Jake”! We appreciate you taking the time to give us a 5-Star Review!"
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Irene Kazee

September 13, 2025

5  out of  5
rating by Irene Kazee
"Brad has an incredible work ethic. He is super helpful and thorough."
We responded:
"Thank you Irene! It was great to see you and Jim! And glad to be able to help!!"
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Madalin Kinser

September 12, 2025

5  out of  5
rating by Madalin Kinser
"Extremely helpful and so kind!"
We responded:
"Thank you Madalin! We really appreciate your 5-Star Review!"
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Robin Finger

September 11, 2025

5  out of  5
rating by Robin Finger
"Jacob was awesome and I was happy with the money he saved me! He’s very impressive!!"
We responded:
"Thank you Robin! Jacob works hard to earn those 5-Star Reviews. Welcome to the Agency!"
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Jason Jurist

September 3, 2025

5  out of  5
rating by Jason Jurist
"Jon did absolutely awesome saved me over 30 dollars a month via full coverage on my Durango from 119 to 84 is they stay this cheap State Farm well forever be my go to insurance center"
We responded:
"Jason, thank you for taking the time to give us a 5-Star Review! Jon works hard and we appreciate him and you recognizing us!"
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Alicia Williams

August 26, 2025

5  out of  5
rating by Alicia Williams
"Jacob is very professional and helpful. He made everything easy to understand. Made transition to company simple."
We responded:
"Thank you Alicia! Jacob IS professional and helpful! Thanks for recognizing it with this 5-Star Review."
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Meredith Jones

August 22, 2025

5  out of  5
rating by Meredith Jones
"Jacob was very knowledgeable and informative. He helped me get a lower rate with more coverage on my auto and homeowners insurance, saving me $1300 a year. Not only this, but he was nice and pleasant to speak with, and had great customer service. Thank you."
We responded:
"Meredith, Thank you for recognizing Jacob’s efforts and personal service. We appreciate your 5-Star Review!!"
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jackie deemer

August 21, 2025

5  out of  5
rating by jackie deemer
"Jon Stefanski was awesome to work with. He was very responsive and came back with a quote quickly. He was very knowledgeable and walked me through the whole thing and answered all my questions. I would high recommend!"
We responded:
"Thank you Jackie! Jon is great at what he does! And I finally connected the dots on who your lovely family is! Thanks for trusting us!"
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Kathy Henley

August 20, 2025

5  out of  5
rating by Kathy Henley
"Jon Stefanski could not have been any kinder and patient with me explaining my insurance coverage for my car and condo. He really went to bat for me bc I live on SSI and I need to cut my expenses. He is a real asset to State Farm. Thank you, Jon, for making my life easier! Miriam Kathleen Henley"
We responded:
"Thank you so much for the 5-Star review! It means a lot that we could help you and that you took the time to recognize Jon's efforts! Thank you!"