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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marco Rosario

Marco Rosario

November 6, 2026

5  out of  5
rating by Marco Rosario
"Jake and Dino were amazing. Top tier customer service and very informative. These guys will go far in their career."
We responded:
"Marco, Thanks for recognizing the team approach! Thanks for the 5-Star Review!"
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Robert Brown

November 5, 2026

5  out of  5
rating by Robert Brown
"They walk me right through this process made sure I understood what was going on. Answered any questions I had made me feel really comfortable with them state farm is where it's at."
We responded:
"Robert, thank you so much! We appreciate your thoughtful review. We look forward to taking care of your needs now and going forward. Thanks for the 5 star review."
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Anne S

November 4, 2026

5  out of  5
rating by Anne S
"Excellent service provided by Brad Bender and State Farm Strongsville Ohio team. Home, auto, rentals and umbrellas!"
We responded:
"Thank you for the awesome review Anne! We love working with your family!"
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Eric Bender

October 31, 2026

5  out of  5
rating by Eric Bender
"Great customer service"
We responded:
"Thanks Eric! Glad to have you onboard and thanks for taking the time to recognize us with a 5-Star Review!"
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Reexe

October 26, 2026

5  out of  5
rating by Reexe
"Kaelyn was really nice and switched over my insurance super fast! She did the same for my boyfriend as well. The process was really painless. I would definitely recommend this office."
We responded:
"Reexe thank you! Very kind of you to recognize Kaelyn and our office with a 5-Star compliment!"
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Aniya Johnson

October 13, 2026

5  out of  5
rating by Aniya Johnson
"I appreciated the pleasant demeanor of Jacob, he explained matters detailed and coherently. He listened patiently when I asked questions and throughout the whole encounter maintained a professional yet personal approach. I very much recommend this office and this agent when seeking to transition, add, or just ask questions for insurance dealings"
We responded:
"Aniya, love your profile picture :) Thank you so much for taking the time to give us a 5-star review! Jacob is patient and enjoys helping customers and prospects meet their needs! Thank you!"
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Robyn Brookins

October 12, 2026

5  out of  5
rating by Robyn Brookins
"Jacob was awesome! When he called, I honestly thought it was a mistake, but I'm so glad I answered! He welcomed me back to State Farm and saved me money while getting me better coverage on both my auto and homeowners insurance. I went from paying $184 a month to just $118! Talk about perfect timing! Thank you, Jacob, for the excellent customer service and savings!"
We responded:
"Thank you Robyn! We appreciate you taking the time to give us the 5-Star review! Jacob grinds day in and day out to help folks meet their needs. Thanks!"
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Paul DePrator

October 10, 2026

5  out of  5
rating by Paul DePrator
"Bender Insurance has provided excellent service. Period. Have previously posted excellent reviews. Lynne is our primary contact in addition to the owner Brad Bender. Lynn currently researched a policy issue related to premium discounts and clearly explained set up options to my wife and self. Another example of continued professional service. Highly recommend."
We responded:
"Update: Paul thanks again for the high marks!
Paul, it's wonderful to hear your feedback! We genuinely enjoy working with you and your family. Lynn is the best! We appreciate your recommendation and value your feedback! - Brad Bender - State Farm Insurance Agent, Strongsville, OH"
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Charles Corso

October 6, 2026

5  out of  5
rating by Charles Corso
"Jacob Hoover with brads agency was excellent. Very kind and helpful."
We responded:
"Awesome review Charles! Thank you! We appreciate you taking the time and recognizing Jacob and our office. We look forward to continuing to earn your business."
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Tom Border

September 22, 2026

5  out of  5
rating by Tom Border
"I got half priced"
We responded:
"Thanks for taking the time to give us a 5-Star Review Tom! We look forward to working with you."
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Frank Zygadlo

September 5, 2026

5  out of  5
rating by Frank Zygadlo
"Kaelyn was very professional in her interaction with me concerning changing car insurance."
We responded:
"Thanks Frank! We appreciate you! "
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Pj Warner

July 16, 2026

5  out of  5
rating by Pj Warner
"5 star customer satisfaction. My agent, Jacob,saved me hundreds per month on auto insurance. They made it a very easy and smooth transition. My agent led my transition over to State Farm with honestly and integrity."
We responded:
"Thank you PJ! We appreciate your 5-Star review. Welcome to the Agency, we look forward to continuing to serve you!"
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Gavin Stewart

June 26, 2026

5  out of  5
rating by Gavin Stewart
"Saved me lots of money and one of the easiest people to work with he did all the work all I had to do was give him my card payment the rest he took care of always gonna use this guy"
We responded:
"Thank you Gavin! We are so appreciative of your business and your 5-Star Review! Welcome we look forward to continuing to take care of you!"
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Jason Nelson's

June 15, 2026

5  out of  5
rating by Jason Nelson's
"The absolute best experience I’ve had buying insurance Jacob was super friendly and very fast getting me the best coverage possible thanks for everything.Jason Nelson"
We responded:
"Thank you Jason! We really appreciate you acknowledging Jacob’s effort. Thanks for the 5-Stars and welcome aboard!"
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Sugar Creek

June 10, 2026

5  out of  5
rating by Sugar Creek
"Excellent service with Brad Benders State Farm! I had never had auto or renters insurance before and they made it easy"
We responded:
"Thank you, Sugar! We appreciate your positive feedback. Welcome to the agency. We look forward to continuing to grow with you as your needs evolve."
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Joy Brewer

June 5, 2026

5  out of  5
rating by Joy Brewer
"Jacob was so friendly and easy to work with! He answered all my millions of questions and took as much time as I needed to ask them all. He was able to get a weird vehicle situation insured that I struggled to get insured previously, so I appreciate all his hard work and determination!"
We responded:
"Thanks Joy! Welcome to the agency! We appreciate your 5-star review and recognizing Jacob’s work."
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Gretchen Frazier

May 14, 2026

5  out of  5
rating by Gretchen Frazier
"Jacob helped me with my auto and life insurance policies. He was so helpful and took so much time to run numbers for me and help me get exactly what I needed. I so appreciate him and he is a wonderful asset to State Farm!"
We responded:
"Thanks Gretchen! We appreciate you recognizing his efforts! Welcome to the Agency and thanks for the 5-Star review!"
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Savannah Sines

May 1, 2026

5  out of  5
rating by Savannah Sines
"Brad and his team genuinely care for customers! Highly recommend"
We responded:
"Thank you Savannah! We do actually care :) Thank you for recognizing us with a Five Star Review! We appreciate it!"
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James Kava

April 29, 2026

5  out of  5
rating by James Kava
"Alway great service"
We responded:
"James thank you sir! A 5-Star from a long time customer means a lot! Thanks!"
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Rita Ridge

April 2, 2026

5  out of  5
rating by Rita Ridge
"Great service and helped me to get the insurance I need at a great price. Thank you Jacob"
We responded:
"Welcome to our Agency Rita! Thank you for recognizing Jacob’s efforts with a wonderful 5-Star Review!"
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Tayloria Lewis

April 1, 2026

5  out of  5
rating by Tayloria Lewis
"Gm everyone just got off the with jacod with State Farm if you don’t have Insurance Jacob is the man you need to talk to did a wonderful job with me so call them State Farm. Thank you, Jacob."
We responded:
"Tayloria, Thank you for coming aboard with our office! Also thank you for recognizing Jacob’s efforts in helping earn your business with a 5-Star Review!"
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Duke Southworth

March 30, 2026

5  out of  5
rating by Duke Southworth
"Jacob Hoover made the process painless. Not sure why I didn’t switch over sooner!"
We responded:
"Duke Thank you so much! We are excited to have you aboard. Jacob does an awesome job bringing on our new relationships! Thank you for recognizing that with a 5-Star Review!!"
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Kimberly Salcedo

March 23, 2026

5  out of  5
rating by Kimberly Salcedo
"Jacob was amazing to work with. He was very efficient, informative & definitely helped me with getting a good rate. The process was super smooth and quick. Definitely recommend working with Jacob! Thank you again"
We responded:
"Thank you Kimberly! Jacob is a great ambassador to our new customers! Welcome aboard and THANK YOU for the 5-Star review!"
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Darlene Kirkland

March 18, 2026

5  out of  5
rating by Darlene Kirkland
"The Agent at State Farm , Name Jacob, very Professional, kind, knowledgeable and prompt, Jacob also was very caring when I mentioned I'd recently suffered a traumatic lost of my husnd of 32 years. Jacob expresses his sincere condolences. FIVE STARS for you Jacob and State Farm for a Service Like A GOOD NEIGHBOR ....JAKE got me not only a great car Insurance Policy but home insurance also..I will recommend Jake and Stae Farm to family, friends and others.to State farm and ask for JACOB.."
We responded:
"Darlene, Awesome review! Thank you! So glad you are happy and we are excited to have you as a customer! Also it really means a lot that you took the time to point out Jacob and the value he brought to the experience.
Thank you!"
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Lacey Y

March 9, 2026

5  out of  5
rating by Lacey Y
"Jacob did a wonderful job setting me up with car and renters insurance. He was not only so pleasant but also prompt, knowledgeable, and made sure that I had coverage that fit my personal needs best, all at an affordable price."
We responded:
"Thank you Lacey for recognizing Jacob’s work with you! We really appreciate the 5-Star Review!"